Operational strategies for better profits.
When dealing with insurance companies, the motor repair industry works with high volume and low profits. This means more car repairs (volume) for low margins. We help you recognise industry benchmarks and negotiate with car insurers to ensure that you are getting the best out of these arrangements.
We help you understand your numbers, margins, and industry benchmark KPIs that allows you to take swift action when challenges arise. The consequence of not having a clear financial view is that businesses cannot see the problem until they are 3 to 6 months down the track, which costs tens of thousands and further cashflow issues. It is critical to be nimble and act quickly in this industry.
Also, car repairers need to invest in their people to avoid costly employment turn over. We work with you by tracking your team performances, car turnaround times, customer satisfactions, insurances KPIs, while enhancing negotiation skills of estimators with the assessors and customers.